Affinity Solutions specializes in back-office operations, providing a comprehensive range of outsourced support services. Their offerings include data entry and data processing, claims processing, financial planning and analysis (FP&A), tax compliance and filing, as well as market and competitive intelligence. Additionally, they excel in business and financial research, data quality and governance, customer and marketing analytics, and process assessment and transition management, all tailored to enhance operational efficiency and support businesses in the financial services sector.

In addition to its main service offerings, Affinity Solutions also provides HR recruitment and payroll services. This expansion of their service portfolio demonstrates their ability to cater to various operational needs, supporting businesses not only in back-office functions but also in critical human resources management.

Affinity Solutions was established in 2005, marking nearly two decades of service in the business process outsourcing industry by 2024. Since its inception, the company has grown and adapted to meet the evolving needs of its clients, focusing on delivering high-quality support services backed by robust consumer purchase data insights.

Affinity Solutions serves primarily in the Banking & Financial Services and Healthcare & Life Sciences sectors, focusing on providing tailored solutions for clients involved in personal insolvency and bankruptcy. Their expertise allows them to support organizations with specific requirements and technology platforms relevant to these industries.

Affinity Solutions employs a global delivery model that encompasses both offshore and nearshore service delivery. Offshore refers to services provided from a location outside the client's country, while nearshore indicates services delivered from a nearby country. This approach ensures flexibility and responsiveness, allowing Affinity Solutions to effectively meet the diverse needs of its clients across different regions.

Affinity Solutions employs between 201 and 500 individuals, indicating a well-established workforce that is capable of delivering a wide range of services. This size allows the company to maintain a balance between personalized service and the capacity to handle larger-scale projects.

Affinity Solutions is well-positioned to support small and medium businesses (SMBs), especially those in need of scalable back-office solutions. Their range of services can help SMBs enhance their operational efficiency, allowing them to focus on growth and customer engagement. The flexibility in their delivery model also means that SMBs can benefit from tailored services that adapt to their evolving business requirements.

Affinity Solutions presents itself as a reliable partner for enterprises and large companies, especially those operating within the financial sector. Their extensive experience, coupled with a comprehensive suite of back-office services, positions them to meet the complex needs of larger organizations. The company's commitment to regulatory compliance and operational efficiency further assures enterprises of a dependable service that enhances their business processes.