Aegis Argentina
Back-Office Operations
AEGIS Argentina is a diversified outsourcing firm that provides business process outsourcing for Banking, Insurance, Telecom, Travel & Hospitality, and Health sectors, known for its commitment to quality and client satisfaction.
Size
1-10
Private
Mission
To exceed client expectations and prevent incidents.
About
AEGIS Argentina offers business process outsourcing along with customer experience and contact center services for clients in Banking, Insurance, Telecom, Travel & Hospitality, and Health sectors. The company operates using a nearshore and offshore delivery model and supports clients across Latin America and beyond.
It is recognized for its tailored solutions and strategic focus on operational excellence, with a strong emphasis on recruitment, retention, and training to maintain high service quality.
Services
AEGIS Argentina provides business process outsourcing supported by customer experience and contact center services, as well as HR, recruitment, and payroll solutions. These services cover back-office operations, customer service, and financial processes, tailored to support operational efficiency and productivity for clients.
Capabilities
Data Entry & Data Processing
Procure-to-Pay (P2P)
Order-to-Cash (O2C)
Financial Planning & Analysis (FP&A)
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
CX Consulting & Journey Mapping
Industries Served
The company serves clients in Banking, Insurance, Telecom, Travel & Hospitality, and Health sectors. It has experience supporting a diverse range of clients with services aligned to industry-specific requirements, leveraging modern technology such as AI and data science for enhanced outcomes.
Unique Stregths
AEGIS Argentina is known for its client-first approach and commitment to quality and prevention, offering clients comprehensive risk management and operational excellence. Its approach includes active management techniques and field-tested preventive measures, ensuring high service standards and client satisfaction.
Delivery Footprint
Headquartered in Buenos Aires, Argentina, the company operates using a nearshore and offshore delivery model. It serves clients across Latin America and globally, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Aegis Argentina
?
Aegis Argentina specializes in business process outsourcing, primarily focusing on back-office operations. Their services encompass a wide range of areas including data entry and processing, procure-to-pay (P2P), order-to-cash (O2C), financial planning and analysis (FP&A), recruitment process outsourcing (RPO), talent sourcing and screening, onboarding administration, payroll processing, as well as customer experience consulting and journey mapping.
What additional services does
Aegis Argentina
provide?
In addition to its main offerings, Aegis Argentina provides a range of supplementary services including finance and accounting solutions, HR recruitment and payroll services, as well as knowledge and research services. This expanded portfolio enables them to support clients comprehensively across various operational needs.
When was
Aegis Argentina
founded?
Founded in 1994, Aegis Argentina has been in operation for nearly 30 years. This extensive experience has allowed the company to develop a deep understanding of the business process outsourcing landscape and to refine its offerings to meet the evolving needs of its clients.
What industry verticals does
Aegis Argentina
serve?
Aegis Argentina serves a variety of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, and Telecommunications & Media. This diverse focus enables the company to tailor its services to meet the specific requirements of each sector.
What delivery model does
Aegis Argentina
offer?
Aegis Argentina employs both nearshore and offshore delivery models. Nearshore refers to services provided from a neighboring country, which can facilitate better communication and collaboration due to similar time zones and cultural affinities. Offshore services are delivered from a country that is more distant, often leading to cost savings while still maintaining quality standards. This dual approach allows Aegis to effectively cater to clients across Latin America and beyond.
How many employees and/or seats does
Aegis Argentina
have?
Aegis Argentina has a small workforce, with 1 to 10 employees. This size allows the company to maintain a highly personalized approach to service delivery, ensuring that each client receives focused attention and tailored solutions.
Can
Aegis Argentina
be considered a good service provider for startups?
Aeren IT Solutions can be a suitable service provider for startups, particularly those in need of back-office support and operational efficiency. With their focus on providing tailored services such as claims processing and payroll processing, they can help startups streamline operations and focus on core business activities. Their onshore delivery model also ensures that startups receive attentive service and quick turnaround times.
Can
Aegis Argentina
be considered a good service provider for SMBs?
Can
Aegis Argentina
be considered a good service provider for enterprises?
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