Addendia Outsourcing
Back-Office Operations
Addendia Outsourcing is a specialized BPO firm that provides back-office operations for healthcare, insurance, banking, and retail sectors, known for its commitment to innovation and operational efficiency.
Size
501-1K
Public
100m-1b
Mission
About
Addendia Outsourcing offers back-office operations along with payroll processing, billing & invoicing, claims processing, and document indexing & digitization for clients in healthcare, insurance, banking, and retail. The company operates using an onshore, offshore, and nearshore model and supports both public and private entities.
It is recognized for its substantial operational capacity, with a team of 200 to 500 professionals, ensuring reliable management of diverse client needs.
Services
Addendia Outsourcing provides back-office operations supported by payroll processing, billing & invoicing, claims processing, and document indexing & digitization. These services cover essential business functions and are tailored to support clients in streamlining their operations and enhancing focus on core activities.
Capabilities
Payroll Processing
Billing & Invoicing
Claims Processing
Document Indexing & Digitisation
Industries Served
The company serves clients in healthcare, insurance, banking, and retail sectors. It has experience supporting both public and private entities with services aligned to industry-specific requirements and operational needs.
Unique Stregths
Addendia Outsourcing is known for its specialized expertise in BPO and a client-centric approach, offering clients operational efficiency and cost-effectiveness. Its service model emphasizes precision and predictability, providing fixed pricing with milestone tracking for project-based engagements.
Delivery Footprint
Headquartered in Linares, the company operates using an onshore, offshore, and nearshore delivery model. It serves clients across various regions, with teams capable of integrating remotely with client operations to ensure flexibility and scalability.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Banking & Financial Services
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Addendia Outsourcing
?
Addendia Outsourcing specializes in back-office operations, providing essential support services that help businesses streamline their processes. Their offerings include payroll processing, billing and invoicing, claims processing, as well as document indexing and digitization. These services are designed to enhance operational efficiency and allow clients to concentrate on their core business activities.
What additional services does
Addendia Outsourcing
provide?
In addition to their primary back-office operations, Addendia Outsourcing offers a range of other services, including Knowledge and Research Services. This expanded portfolio enables them to provide comprehensive support tailored to the specific needs of their clients, enhancing overall operational effectiveness and strategic outcomes.
When was
Addendia Outsourcing
founded?
Addendia Outsourcing was established in 2003, which means the company has been in operation for over 20 years. Since its inception, it has grown and adapted to meet the evolving needs of its clients across various industries, establishing a reputation for reliability and expertise in the BPO sector.
What industry verticals does
Addendia Outsourcing
serve?
Addendia Outsourcing serves a variety of sectors, including Healthcare & Life Sciences, Insurance, Banking & Financial Services, and Retail & e-Commerce. This diverse industry focus allows them to tailor their services to meet the unique demands of each sector, ensuring high-quality delivery and client satisfaction.
What delivery model does
Addendia Outsourcing
offer?
Addendia Outsourcing employs a versatile delivery model that includes onshore, offshore, and nearshore services. Onshore delivery refers to operations conducted within the same country as the client, offering close collaboration. Offshore services involve operations in a different country, often allowing for cost efficiencies. Nearshore services strike a balance by utilizing nearby countries, facilitating easier communication and cultural alignment while still leveraging cost benefits.
How many employees and/or seats does
Addendia Outsourcing
have?
Addendia Outsourcing boasts a workforce of between 501 and 1,000 employees, indicating a substantial team dedicated to managing diverse client requirements. This size allows the company to maintain a high level of operational capacity and expertise, ensuring that they can deliver reliable and effective services to their clients.
Can
Addendia Outsourcing
be considered a good service provider for startups?
ADEC Innovations Kenya - Impact Sourcing can be a suitable service provider for startups, particularly those in the healthcare and technology sectors. Their specialized services, combined with a commitment to social impact through the employment of underserved individuals, align well with the values many startups seek to embrace. Moreover, their flexible delivery model can accommodate the dynamic needs of emerging businesses, providing essential support as they scale.
Can
Addendia Outsourcing
be considered a good service provider for SMBs?
Can
Addendia Outsourcing
be considered a good service provider for enterprises?
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