ACU-Serve specializes in healthcare revenue cycle management, providing comprehensive billing and collections services. Their expertise encompasses various aspects of the revenue cycle, from patient intake to cash posting, ensuring that healthcare providers achieve accurate and timely claims. In addition to their main service, ACU-Serve also offers support in billing & invoicing, accounts receivable, and claims processing, all tailored to meet the specific needs of healthcare organizations.

Established in 1993, ACU-Serve has been operating for over 30 years. The company was founded with a mission to enhance revenue growth for healthcare providers by ensuring the integrity of their claims and streamlining billing processes, positioning itself as a trusted partner in the healthcare sector.

ACU-Serve serves the Healthcare & Life Sciences industry, focusing specifically on sectors such as Home Medical Equipment (HME), Durable Medical Equipment (DME), and infusion providers. Their deep understanding of these specialized areas allows them to tailor their services to meet the unique needs and regulatory requirements of healthcare suppliers.

ACU-Serve utilizes an onshore delivery model, meaning that their services are provided from within the United States. This approach ensures that all operations are conducted by teams located domestically, allowing for better communication, compliance with local regulations, and a more seamless integration with the clients' existing processes.

ACU-Serve employs a workforce ranging from 51 to 200 individuals. This size allows them to maintain a dedicated and skilled team that can effectively respond to the needs of their clients while fostering a collaborative work environment.

ACU-Serve is well-suited to support small and medium businesses, particularly those in the healthcare industry. Their comprehensive suite of services, combined with their experience in navigating the complexities of billing and claims processing, makes them a strong partner for SMBs looking to optimize their revenue cycle. The company's onshore delivery model also ensures that clients receive personalized attention and responsive service, which is critical for SMBs striving for growth.

While ACU-Serve has the capabilities to support enterprises, their specialized focus on healthcare revenue cycle management may limit their appeal to larger organizations outside this sector. However, for large healthcare providers, the company can deliver reliable and sophisticated billing solutions that enhance operational efficiency and ensure compliance with industry standards. Their commitment to optimizing existing software systems further positions them as a competent partner for larger healthcare entities.