Activelobby (supportlobby.com)
IT Infrastructure and Managed Services
Supportlobby is an ISO-certified technology company that provides IT infrastructure and managed services for telecommunications and media, known for its robust cloud management and 24/7 support capabilities.
Size
51-200
Private
1m-10m
Mission
To comply with customer and statutory requirements while continuously improving the effectiveness of the quality management system.
About
Supportlobby offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in telecommunications and media. The company operates using a hybrid delivery model and supports clients across over 25 countries.
It is recognized for its ISO 27001:2022 and ISO 9001:2015 certifications, with a commitment to quality management and information security.
Services
Supportlobby provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include multilingual support, technical support, cloud migration and management, and cybersecurity operations. Each offering is tailored to support the unique needs of clients seeking reliable and scalable IT solutions.
Capabilities
Multilingual Support
Technical Support (Tier 1/2)
Service Desk & IT Support
Cloud Migration & Management
Data-Centre Operations
Cybersecurity Operations (SOC)
Application Support & Maintenance
Custom Application Development
Mobile App Development
Web Development
UI/UX Design
DevOps & CI/CD
Industries Served
The company serves clients in telecommunications and media. It has experience supporting Fortune 500 companies, telecom providers, and cloud software enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Supportlobby is known for its ISO certifications and 24/7 operational support, offering clients a strong focus on security and quality. Its approach includes a 30-minute response SLA and a team of trained, certified engineers, which help deliver consistency at scale.
Delivery Footprint
Headquartered in India, the company operates using a hybrid delivery model. It serves clients across multiple geographies, with teams working in remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Technology & SaaS
Clients
No items found.
What's the main service provided by
Activelobby (supportlobby.com)
?
Activelobby specializes in providing IT infrastructure and managed services, complemented by customer experience and contact center solutions. Their offerings encompass a broad range of capabilities, including multilingual support, technical support at both Tier 1 and Tier 2 levels, service desk and IT support, cloud migration and management, data-center operations, and cybersecurity operations. Additionally, they offer application support and maintenance, custom application development, mobile app development, web development, UI/UX design, and DevOps and CI/CD services, ensuring a comprehensive suite tailored to meet diverse client needs.
What additional services does
Activelobby (supportlobby.com)
provide?
In addition to its core offerings, Activelobby also provides HR recruitment and payroll services. This extension of their service portfolio allows them to support clients not only with IT solutions but also with essential human resource functions, enhancing overall operational efficiency for their clients.
When was
Activelobby (supportlobby.com)
founded?
Activelobby was established in 2006, making it a company with over 17 years of experience in the industry. Since its founding, the company has developed a strong presence in the IT and managed services sector, continually evolving to meet the demands of its clients.
What industry verticals does
Activelobby (supportlobby.com)
serve?
Activelobby serves clients primarily in the Telecommunications & Media and Technology & SaaS sectors. By focusing on these verticals, the company is well-equipped to address the specific needs and challenges faced by businesses within these dynamic industries.
What delivery model does
Activelobby (supportlobby.com)
offer?
Activelobby employs a hybrid delivery model, which combines onshore, nearshore, and offshore resources to optimize service delivery. This approach allows the company to leverage a diverse talent pool and provide flexible solutions tailored to client requirements, ensuring efficiency and effectiveness across various geographic locations.
How many employees and/or seats does
Activelobby (supportlobby.com)
have?
Activelobby has a workforce ranging from 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle larger projects, making it agile and responsive to client needs.
Can
Activelobby (supportlobby.com)
be considered a good service provider for startups?
Activsolutions Mauritius Ltd can be a suitable partner for startups looking for reliable back-office support. With its focus on tailored solutions and expertise in recruitment and payroll processing, the company can help new businesses establish their operational structures efficiently. Additionally, the offshore delivery model allows startups to benefit from cost-effective services while accessing professional support that is crucial during their formative stages.
Can
Activelobby (supportlobby.com)
be considered a good service provider for SMBs?
Can
Activelobby (supportlobby.com)
be considered a good service provider for enterprises?
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