A&A Communications
Marketing Operations
A&A Communications is a telephone answering service that provides live receptionist support for healthcare, technology, and telecommunications sectors, known for its commitment to professionalism and client satisfaction.

Size

1-10
Private

Mission

To prioritize every call as an opportunity to impress.

About

A&A Communications offers live receptionist services along with 24/7 call support for clients in healthcare, technology, and telecommunications. The company operates using an onshore model and supports businesses in the Washington, D.C. metropolitan area.

It is recognized for its personalized service, with a dedicated team that understands client needs and upholds their reputation through professional call handling.

Services

A&A Communications provides live receptionist services supported by 24/7 call answering and customer support. These services include professional phone handling, accurate information delivery, and representation of client businesses, tailored to ensure a positive caller experience.

Capabilities

Campaign Management
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Media Planning & Buying
Marketing Automation & CRM Ops
Email Marketing Production
Graphic & Video Production
Event & Webinar Support

Industries Served

The company serves clients in healthcare, technology, and telecommunications. It has experience supporting various businesses with services aligned to industry-specific requirements, ensuring that each client receives tailored support that reflects their unique needs.

Unique Stregths

A&A Communications is known for its commitment to treating every call as a priority, offering clients a warm and professional phone experience. Its approach includes in-depth training for receptionists to understand client businesses, which helps deliver consistent and high-quality service.

Delivery Footprint

Headquartered in Silver Spring, Maryland, the company operates using an onshore delivery model. It serves clients across the Washington, D.C. metropolitan area, ensuring that local businesses receive timely and effective communication support.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Insurance
Gaming & Entertainment
Technology & SaaS
Telecommunications & Media
Banking & Financial Services

Clients

No items found.
What's the main service provided by
A&A Communications
?
A&A Communications specializes in providing comprehensive marketing operations, with a strong emphasis on live receptionist services and 24/7 call support. Their offerings encompass a variety of sub-services, including campaign management, content creation and localization, social media management, SEO and website optimization, media planning and buying, marketing automation and CRM operations, email marketing production, graphic and video production, and event and webinar support. This diverse service portfolio ensures that clients receive tailored solutions that align with their marketing strategies.
What additional services does
A&A Communications
provide?
When was
A&A Communications
founded?
A&A Communications was established in 2017, marking its entry into the business landscape as a dedicated service provider. As of 2024, the company has been in operation for 7 years, demonstrating its commitment to delivering quality support and services to its clients.
What industry verticals does
A&A Communications
serve?
A&A Communications serves a diverse range of industries, including Healthcare & Life Sciences, Insurance, Gaming & Entertainment, Technology & SaaS, Telecommunications & Media, and Banking & Financial Services. This broad industry focus allows the company to tailor its services to meet the specific demands of each sector, ensuring that clients receive relevant and effective support.
What delivery model does
A&A Communications
offer?
How many employees and/or seats does
A&A Communications
have?
A&A Communications operates with a small team, comprising between 1 to 10 employees. This intimate workforce size enables the company to maintain a high level of personalized service and attention to detail, ensuring that each client receives dedicated support tailored to their needs.
Can
A&A Communications
be considered a good service provider for startups?
A&A Communications can be a suitable service provider for startups, especially those in the healthcare, technology, and telecommunications sectors. With its focus on personalized service and a commitment to treating every call as an opportunity to impress, startups can benefit from a professional image and consistent communication as they establish their brand in competitive markets.
Can
A&A Communications
be considered a good service provider for SMBs?
For small and medium-sized businesses, A&A Communications offers a flexible and scalable service model that aligns well with their growth needs. The company's comprehensive service offerings in marketing operations can help SMBs enhance their customer engagement and streamline communication, allowing them to focus on core business activities while ensuring that their marketing and customer support needs are met effectively.
Can
A&A Communications
be considered a good service provider for enterprises?
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