3O Bpo Incorporated
Customer Experience and Contact Center
3o-BPO Inc. is a business process outsourcing company that provides customer experience and contact center solutions for e-commerce and online businesses, known for its unique blend of Scandinavian management and Filipino talent.
Size
11-50
Private
Mission
To help online clients become more competitive by outsourcing essential services.
About
3o-BPO Inc. offers customer experience and contact center solutions along with content management and influencer marketing services for clients in e-commerce and online business sectors. The company operates using an offshore model and supports global clients.
It is recognized for its employee loyalty and cultural blend, with a commitment to social responsibility and community engagement.
Services
3o-BPO Inc. provides customer experience and contact center solutions supported by content management and influencer marketing services. These services include inbound customer support, social media customer care, and content moderation, tailored to enhance customer engagement and operational efficiency for online businesses.
Capabilities
Inbound Customer Support
Social Media Customer Care
Content Moderation
Lead Research & List Building
Industries Served
The company serves clients in e-commerce and online business sectors, with a particular focus on fashion-related industries. It has experience supporting various online brands with services aligned to their specific marketing and operational needs.
Unique Stregths
3o-BPO Inc. is known for its unique synergy between Scandinavian management and Filipino culture, offering clients a skilled and dedicated workforce. Its approach includes long-term employee retention and a commitment to social and environmental well-being, which help deliver consistent service quality.
Delivery Footprint
Headquartered in Manila, Philippines, the company operates using an offshore delivery model. It serves clients globally, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
3O Bpo Incorporated
?
3O Bpo Incorporated specializes in delivering customer experience and contact center solutions, focusing on enhancing client engagement. Their offerings include inbound customer support, social media customer care, content moderation, and lead research and list building, all tailored to meet the specific needs of online businesses, particularly within the e-commerce sector.
What additional services does
3O Bpo Incorporated
provide?
When was
3O Bpo Incorporated
founded?
Founded in 2013, 3O Bpo Incorporated has been operating for over a decade, establishing itself as a trusted provider of customer support solutions. The company has grown and evolved since its inception, adapting to the changing needs of its clients in the dynamic online business landscape.
What industry verticals does
3O Bpo Incorporated
serve?
3O Bpo Incorporated primarily serves the Retail & e-Commerce industry, with a particular focus on fashion-related sectors. Their experience in these verticals allows them to provide specialized services that align with the unique demands and marketing strategies of online brands.
What delivery model does
3O Bpo Incorporated
offer?
3O Bpo Incorporated utilizes an offshore delivery model, which means that the company provides its services from a location outside of its clients' country. This model allows them to tap into a diverse talent pool while offering cost-effective solutions, enabling clients to benefit from high-quality service without the overhead associated with onshore operations.
How many employees and/or seats does
3O Bpo Incorporated
have?
The company has a workforce ranging from 11 to 50 employees. This size allows for a tight-knit team that can deliver personalized service while being agile enough to adapt to the specific needs of their clients.
Can
3O Bpo Incorporated
be considered a good service provider for startups?
While 4Mile has a robust service offering and a large workforce, its primary focus on government and public sector clients may limit its appeal to startups looking for more tailored or flexible solutions. However, startups in related sectors, particularly those focused on environmental conservation or urban forestry, could potentially benefit from 4Mile's expertise and research capabilities as they seek to establish their operations.
Can
3O Bpo Incorporated
be considered a good service provider for SMBs?
For small and medium businesses, 3O Bpo Incorporated presents a compelling option due to its scalable services and focus on customer experience. Their ability to offer a range of support services, from inbound customer support to social media care, makes them well-suited to help SMBs grow and manage their customer interactions effectively.
Can
3O Bpo Incorporated
be considered a good service provider for enterprises?
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