3O BPO specializes in customer experience and contact center solutions, which form the core of its service offerings. In addition to these primary services, the company also provides a variety of supportive functions, including inbound customer support, technical support at both Tier 1 and Tier 2 levels, data entry and processing, payroll management, recruitment process outsourcing (RPO), and order management and fulfillment. Each service is designed to enhance operational efficiency and streamline client processes effectively.

Beyond its primary focus on customer experience and contact center services, 3O BPO also offers a range of additional capabilities. These include back-office operations, IT infrastructure and managed services, as well as HR recruitment and payroll solutions, enabling clients to efficiently manage various operational aspects.

3O BPO was established in 2013, marking over a decade of service in the business process outsourcing industry. Since its inception, the company has focused on delivering high-quality support and operational solutions to its diverse clientele.

3O BPO serves a variety of industries, including Insurance, Healthcare & Life Sciences, Retail & e-Commerce, and Technology & SaaS. This diverse industry focus allows them to tailor their services effectively to meet the specific needs of each sector.

The company has a workforce consisting of between 11 and 50 employees, which positions it as a small to medium-sized business. This size allows for a more personalized approach in service delivery and client interaction.

For small and medium businesses, 3O BPO presents a compelling option due to its ability to provide tailored services that support growth. Their expertise in customer experience, combined with a diverse range of operational services, allows SMBs to scale efficiently. The company's commitment to high-quality service and employee engagement fosters a reliable partnership that can adapt to the evolving needs of smaller businesses.