24x7 Direct specializes in providing comprehensive HR recruitment and payroll services. Their offerings extend to various sub-services including Recruitment Process Outsourcing (RPO), Talent Sourcing and Screening, Onboarding Administration, and Payroll Processing. Additionally, they support businesses with Procurement Administration, Inventory Management Support, Order Management and Fulfillment, Content Creation and Localization, Social Media Management, Email Marketing Production, and Lead Research and List Building. This diverse range of services is designed to meet the specific needs of businesses seeking efficient scaling solutions.

Beyond their primary offerings, 24x7 Direct also excels in additional services such as Back-Office Operations, Finance and Accounting, and Marketing Operations. These supplementary capabilities enable them to provide a more holistic support system for businesses, ensuring all operational needs are met under one roof.

Established in 2001, 24x7 Direct has been operational for over two decades. Since its inception, the company has built a robust foundation in providing specialized services within the HR, recruitment, and payroll sectors, catering to a variety of industries and client needs.

24x7 Direct serves a diverse array of industries, including Banking & Financial Services, Insurance, Education & EdTech, Technology & SaaS, Logistics, Transport & Supply-Chain, and Real Estate & Property Management. This broad industry focus allows them to tailor their services to fit the unique requirements of each sector effectively.

24x7 Direct employs an offshore delivery model, which means they utilize remote teams located outside the primary service area, specifically in the Philippines, to fulfill client needs. This approach enables them to offer efficient and cost-effective solutions while maintaining high service quality. Additionally, they support work-from-home and virtual environments, ensuring flexibility and scalability in service delivery.

The workforce at 24x7 Direct comprises between 51 and 200 employees. This size allows the company to maintain a personalized approach while still being equipped to handle a diverse range of client projects effectively.

24x7 Direct is particularly well-suited for small and medium-sized businesses (SMBs). With their extensive experience in providing tailored HR and payroll solutions, they understand the unique challenges faced by SMBs. The company's ability to scale services efficiently allows these businesses to grow without the burden of extensive in-house operations.

While 24x7 Direct primarily caters to SMBs, their ISO certification and commitment to quality make them a reliable partner for enterprises as well. Their sophisticated service offerings and offshore delivery model can support larger organizations looking to streamline their HR and payroll functions, although their primary focus appears to be on smaller to medium-sized clients.